Estimate - get fair, upfront pricing for plumbing services
In the past, it was common to ask a plumber, "What do you
charge per hour and how long do you think it will take?" This was a way to try
to determine a plumbing estimate. The customer then watched every action the
plumber took, checking the clock all the while. Would you be charged while the
technician was talking on his cell phone?
practice ultimately left customers feeling insecure about the service they
received. Some of the problems are:
Why would two identical
jobs have different prices?
Technicians have different talents. Some
are able to troubleshoot problems faster, and might have more experience; others
just move more quickly and are more efficient. These issues are a big problem in
the old time-and-material format. The price difference for basically the same
job could be huge. At Pell Plumbing - Marietta plumbers, we believe
pricing needs to be consistent so customers know what to expect.
When does the time start and end?
wanted to start and end the time when the tech pulls on to the property and
pulls off. Customers want the time to start when the repair actually begins and
ends. This could lead to a huge discrepancy in the expected total amount of the
job. Price discrepancy almost always means unsatisfied customers.
What are material costs?
Customers are always
concerned about material costs. And why is it so much? Because customers aren't
plumbers, they're often not aware of the many costs involved. The customer needs
to know the exact price to determine if the service fits their
But there is a better way to provide pricing for plumbing
Introducing Pell Plumbing's flat-rate
When a Pell Plumbing technician arrives at your
property, he will have a flat rate manual with thousands of fixed prices – good
for any job. Before he begins any work, you'll see a job description and the
cost. No more wondering, "How did he get that price?"
material still make the selling price. But instead of relying on the talents of
an individual, Pell provides a plumbing quote using national averages of
technicians' time and materials required, as determined by the National
Association of Plumbing, Heating & Cooling Contractors. Jobs that are the
same will cost the same. We know that, when customers ask for plumbing
estimates, they really want to know the exact price. Knowing the price
before work begins is what customers have always wanted. Only now,
it's in print.
The only way to receive an accurate plumbing
quote is to have a qualified technician visually assess the situation. Then the
tech can recommend specific action/s based on his evaluation.
Depending on the scope of the
project, Pell Plumbing offers a free quote on certain plumbing services. If you
need a new water service or sewer line – for instance, if you're remodeling a
bathroom or installing a tankless water heater – then Pell Plumbing will provide
a free price quote.
Smaller repairs, costing less than $500, simply
don't justify our technicians' time to make two separate trips to the home.
Because it costs money to send a qualified plumbing tech to provide this
service, it's simply not feasible to double the cost of a smaller job. Instead,
we will provide a qualified technician to accurately assess your situation for a
$59 dispatch fee. If you decide to do the job while our specialist is at your
home, we will waive the dispatch fee.
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